Frequently Asked Questions
Does it support my PS5 console?
The Artic PS5 cooler supports both Disc and Digital PS5 consoles.
Is the cooler compatible with international standards?
Yes, the cooler meets the international standards.
What countries do you ship to?
The cooler is available for worldwide shipping.
Can the cooler be used with other consoles or devices?
No, the cooler is specifically designed for use with the PS5 console and is not compatible with other consoles or devices.
How do I switch off the cooler?
Disable power to USB port when PS5 is in rest mode.
Does the cooler come with a warranty?
Yes, the Artic PS5 cooler comes with a limited 1-year warranty.
What is the return policy?
Please refer to our returns and exchange policy page for more details.
How do I track my order?
Once the order has been shipped, a tracking number will be sent via email.
What is the return policy?
Please refer to our returns and exchange policy page for more details.
Does the product price include duties and tax?
No, all products sold are exclusive of duties and tax. You will require to pay upon receiving the products.
